Wessex Mill Clarks (Wantage) ltd, Wessex Mill, Mill Street, Wantage, OX12 9AB, United Kingdom Phone: 01235 768991 Fax: Email: salesl at wessexmill dot co dot uk Vat No, 779 1144 06
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payments only and we are verified by Trustkeeper. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, You need to be 18 years and older to place orders.
The charge per box is £6.35 for 0 - 19.9 kg and £3.00 for 20 - 30kg If you order over 30kg and under 40 kgs the software wil charge for two £6.35 parcels.
Delivery is to England and Wales Mainland. In Scotland we deliver to postcodes AB1 AB16, AB21 AB25, AB30, AB39, DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, PA1 PA19, PH1PH3, TD
If you place an order outside this area through our website we will refund your money. If you wish to place an order to one of these postcodes please phone the mill and we can calculate a shipping cost and take an order by phone.
Delivery is one to three working days. Orders are despatched from Monday to Friday. We endeavour to despatch parcels ordered before 11am the same day. Orders made after midday are despatched the following day. You will be notified the day of despatch by an email. Our courier will send an email with an estimated delivery time on the day of delivery usually around 8.30am. It wil give you a one hour time slot for delivery.
Deliveries are not made on Saturdays, Sundays or Bank Holidays.
All prices include vat if applicable.
Credit Card Security
When the order is placed at our website, you will be directed to a dedicated website powered by credit call. We do not hold any details of your credit card except the last four digits. We are verified by Trustwave.
If you have any problems please contact us.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01235 768991 or write to us at Clarks (Wantage) ltd Wessex Mill Mill Street Wantage OX12 9AB United Kingdom
Data Protection and Privacy Statement Clarks (Wantage) Ltd collects certain basic information about you when you visit our website. In accordance with legislation, we keep that information securely and let you know what we intend to do with that information. The data protection statement should answer your questions about the information we collect and how we use it, and how you can find out more. In this policy statement, the user of the website is referred to as "you" and "your".
What information do you collect and how do you get it? Clarks (Wantage) Ltd collects information from you when you complete our online forms, by means of 'persistent cookies' when you use our site, and in the form of 'traffic data'.
Online forms: We collect information you give us when you purchase from us. We only request the information we need to provide a service to you. Where you consent to giving us contact information, we may use your details to provide information to help improve our services and give feedback via Feefo to independently collect reviews.
What do you do with my information? Clarks (Wantage) Ltd uses your information to provide you with the website and the ability to order products. You may ask us to remove you from our email lists at any time by writing to our Data Protection Officer at the address above Clarks (Wantage) Ltd will also offer you the option of correcting your details and of being removed from future email alerts when we send you an email alert. When we share your information: Clarks (Wantage) Ltd may disclose your information to third parties in certain circumstances but we will not sell, rent or trade your personal information. We may share your information with our funders or potential funders, such as our bank and with our professional advisors who have a reasonable need to see it. Where relevant, we may give third party providers who supply services to us, or who process information on our behalf, incidental access to your information. Where doing so, we will always take steps to confirm that that their security measures are adequate to protect your information.
We may disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
How we keep it secure: Only authorised personnel and contractors have access to your information. Clarks (Wantage) Ltd keeps your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
Where can I find out more? If you have any questions about our privacy statement, the information we hold about you please contact Clarks (Wantage) Ltd at the address above.
Further information about data protection issues including the online Register of Data Controllers can be found at the Information Commissioner's website.
Returns, Refund and Cancelation Policy
If you need to return goods, please contact us and we will arrange collection. If you need to cancel your order please contact us asap. Refunds will be in full for all returns and cancelations if the reason is not due to faulty goods then the cost of returning the goods will be met by the buyer. http://www.sellerdeck.com/